Right click on the LicFix_21319 file and select Run as Administrator.The path is K: drive Winsoft > Faculty-Staff > Adobe Fix > Adobe 213.xx Licensing Fix Tool (the file folder not the Zip file) > LicFix_21319. Navigate to the Software network share.Error Message: References the number 213 or 21319 Problem: For Windows computers, Adobe Acrobat Pro won't open or when trying to view a PDF from a website, the PDF won't open and Adobe Acrobat Pro displays an error message. Once installed, launch the application to confirm functionality Once the application authenticates, click Apps from the navigation menu, locate Acrobat DC and click the Install button. If prompted, be sure to select the Company or School Account option, NOT Personal Account Log into the Creative Cloud Desktop application using your Amherst College email address.
If already installed, launch the application. Uninstall the current version of Adobe Acrobat DC ( )ĭownload and install the Creative Cloud Desktop application ( ). Confirm with AskIT that you have been assigned an Adobe Creative Cloud license.Problem: Acrobat DC Prompting For Serial Number
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